Privacy Policy
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, phone number)
- Device information (device IDs, connection status)
- Access logs (who accessed what, when)
- Payment information (processed securely via third-party providers)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- End-to-end encryption for all communications
- Secure, encrypted storage of sensitive data
- Regular security audits and penetration testing
- Access controls and authentication measures
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Access logs are retained for 90 days by default. You can request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@onetapaccess.com
- Address: Tbilisi, Georgia